11 June 2026 · Clients · Super admins
Token checkout adds reconciliation and operations alerts
Token activity shows each payment status, while the Operations workspace brings important payment and email issues together.
What's new
- Token balances update after payment is confirmed.
- Purchase history reports pending, completed, failed, and cancelled token top-ups.
- Super admins can reconcile payments, adjust tokens, update organization status, and follow alerts from Operations.
- Platform alerts surface payment and email-delivery issues for follow-up.
Why it matters
- Clients can confirm the result of each checkout from token activity.
- Platform operators can investigate payment, email, and workspace issues from one place.
5 May 2026 · Clients · Event managers · Booth operators
Client and event workspaces use a consistent layout
Shared page patterns align search, management, setup, and live-event work across both portals.
What's new
- Client and event portal pages now share a cleaner layout with clearer sections and less visual clutter.
- Search and management pages share the same pattern across events, managers, booths, and check-in.
- Theme & Messaging, confirmation email, reports, token pages, and dashboard support panels now read more clearly with simpler structure.
Why it matters
- Teams use the same page structure across setup and live operations.
- Day-to-day admin work feels calmer and more focused, especially across client setup and event-day operations.
25 April 2026 · Clients · Event managers · Booth operators
Choose check-in, booths, or both for each event
Event modules control portal navigation, route access, and the tools shown to staff.
What's new
- Events can now run with Check-In, Booth Gamification, or both.
- New events now start with Check-In enabled by default.
- The event portal sidebar, dashboard, and route access now adjust to the modules turned on for that event.
- Staff and public access now follow the event's active modules more closely.
Why it matters
- Clients see a simpler workspace when they only need one part of PassTru.
- Teams are less likely to land in pages that are not relevant to their event setup.
24 April 2026 · Clients · Event managers
Theme & Messaging uses shorter controls and on-demand guidance
The branding editor replaces repeated helper text with focused controls and compact guidance.
What's new
- Theme & Messaging uses shorter labels and compact shared-content controls.
- Most setup guidance now appears through compact info tooltips instead of always-visible paragraphs.
- Shared branding fields align in a denser desktop layout.
Why it matters
- Clients can move through event branding setup faster without losing important guidance.
- First-time setup requires less reading before each action.
24 April 2026 · Clients · Event managers · Attendees
Public check-in centers the event and primary action
Guests see event details and the main check-in action on one focused surface.
What's new
- The public check-in page uses one centered event panel.
- Extra page-level header and footer chrome was removed from the active check-in experience.
- Event details and the main guest action appear on the same surface.
Why it matters
- Guests see a simpler check-in screen with less visual distraction.
- Welcome desks and event devices present one consistent check-in view.
23 April 2026 · Clients · Attendees
Reuse event branding across public pages
Shared logos, images, copy, and footers keep check-in and attendee pages consistent.
What's new
- Logo, hero image, intro copy, and footer can now be shared across both public pages.
- Each page can still switch a shared field to its own custom version when needed.
- The attendee portal can stay more personalized, while check-in can follow the shared event intro by default.
Why it matters
- Clients no longer need to upload or type the same event content twice.
- Public pages stay more consistent with less setup work.
23 April 2026 · Clients · Event managers · Booth operators
Staff accounts allow one active session
A new sign-in replaces the previous staff session for client, event manager, and booth operator accounts.
What's new
- Client, event manager, and booth operator accounts now keep one active session per account.
- If the same staff account signs in on another device, the older device is signed out and returned to sign-in.
- Public attendee and visitor pages are not affected by this change.
Why it matters
- A second sign-in closes the previous session on shared event devices.
- Staff can hand off an account without leaving another active workspace open.
22 April 2026 · Clients · Event managers · Attendees
Choose a layout and colour theme for public check-in
Classic and Poster layouts support fixed themes, logos, hero images, and welcome copy.
What's new
- Theme & Messaging now starts with a choice between Classic and Poster layouts.
- Clients can choose a fixed colour theme and a square or wide hero image.
- Logo and hero image uploads support PNG, JPG, and WebP.
- The public check-in page now shows key event details more clearly.
Why it matters
- Clients can match the check-in page more closely to the event brand.
- Guests see the event brand without changing the check-in flow.
9 April 2026 · All customers
Public docs and changelog are now available
Product guides and customer-facing release notes now live on the public site.
What's new
- Public docs now cover setup, event operations, attendee flows, booth engagement, billing, and common questions.
- A public changelog now highlights customer-facing updates in one place.
- Docs and updates are linked from both the website and the app.
Why it matters: Teams can find setup guidance and review product changes from the public site.
8 April 2026 · Clients · Event managers · Booth operators · Attendees · Visitors
Public pages and staff workspaces use separate hosts
`www.passtru.com` serves public journeys while `app.passtru.com` serves signed-in workspaces.
What's new
- Public pages like landing, legal, attendee, and visitor flows now use the public host.
- Signed-in routes like dashboards, settings, and event portals now use the app host.
- Automatic redirects send users to the correct host.
Why it matters
- Guest links stay on the public site.
- Authenticated tools stay on the app host.
7 April 2026 · Clients · Event managers · Booth operators
Portal navigation follows staff roles
Each staff role opens the routes and navigation required for its assigned work.
What's new
- Booth operators no longer see client-only event admin links.
- Sign-in sends each role to its assigned starting page.
- Portal pages now use more consistent spacing and layout.
Why it matters
- The workspace feels more focused for each role.
- Each role sees fewer unrelated routes and controls.
6 April 2026 · Clients · All customers
Manage platform branding and legal documents centrally
Platform settings now control public branding, legal pages, and document acceptance.
What's new
- Super admins can now manage website title, description, logo, and browser tab icon.
- Terms, Privacy, Cookie Policy, and Subprocessors now have public pages.
- Users can now be asked to accept updated legal terms again when needed.
Why it matters
- Clients can review current legal acceptance in settings.
- The website now supports more polished central branding control.
5 April 2026 · Clients
Client settings show ownership and legal acceptance
Settings identify who owns the organization account and who accepted current legal documents.
What's new
- Organization settings now show who accepted the current Terms and Privacy documents and when.
- The legal section identifies who accepted on behalf of the organization.
- Super admins can now see ownership and missing-account issues more clearly.
Why it matters: Organizations can identify the account owner and legal representative.
4 April 2026 · Clients · Event managers · Booth operators · Attendees · Visitors
Public event flows receive stability fixes
Attendee creation, check-in, attendee access, visitor registration, and booth scans now handle live traffic more reliably.
What's new
- Attendee creation and attendee counters were fixed in the live backend flow.
- Public check-in and attendee portal access were stabilized.
- Visitor registration and booth visit recording were improved, including duplicate scan protection.
- Production deployment was hardened after a client-side loading issue was fixed.
Why it matters
- These fixes reduce event-day risk in the most time-sensitive guest and booth flows.